Bilybyn

FAQ

Subscription and data, sections, coach and administrator rights, session types and the session summary.

Subscription and data

How does the free trial work?

You create your club and use every feature for 7 days. Nothing is billed during the trial, and you're free to stop.

How do I cancel the subscription?

At any time, from Admin → Club → Billing. There's no commitment: the subscription ends at the end of the period already paid.

Is Bilybyn GDPR compliant?

Yes. Data is hosted in the European Union and is only visible to the club's coaches and staff. Players don't have an account: only the information needed for sports monitoring is stored. Details are in the privacy policy.

Can we export our data?

Yes. An administrator can export the whole season as CSV files (sessions, attendance, players and coaches) from the Admin tab. Each coach can also download a summary of their hours.

How do we delete our data?

Each user can delete their account (see account deletion). To delete all of a club's data, email support@bilybyn.com: you receive a backup before permanent deletion.

Coaches and access

What is the difference between a coach and an administrator?

A coach logs sessions and monitors their teams. An administrator also has the Admin tab: players, coaches, schedule and club settings.

How do I grant or remove administrator rights?

In Admin, Coaches tab, open the coach and toggle the "Administrator" switch. You must be a club administrator yourself to do this.

Does a coach see every team?

A non-administrator coach sees the teams assigned to them. An administrator sees the whole club, filtered by the active section view.

What are an administrator's "managed sections"?

If no section is ticked, the administrator has access to the whole club and switches views freely. If one or more are ticked, their rights stay the same but their view is limited to those sections, handy for a section coordinator who does not want to see the others.

Sections and section view

What is a section?

A group of teams that shares a vocabulary (player wording) and, often, a coordinator. Every team belongs to a section. A club has at least one; by default "Men" and "Women", which you can rename freely.

How do I create or rename a section?

In Admin, Club tab, just above the Teams block. Add a section, name it however you like ("Men", "Women 25 Gold", "Boys"…) and set its gender wording. This only changes the French word (joueur/joueuse); in English every section simply says "player". You can reorder sections. An empty section can be deleted; a section that still contains teams cannot.

How do I attach a team to a section?

Each team has a section selector in the Teams list. A team with no section shows in a warning banner at the top of the Club tab until it is attached.

What is the "section view" for?

A "View: …" selector appears at the top of the screen as soon as there are at least two sections to choose from. It filters Summary, Report, History, Medical notes and the Admin lists to the teams of the chosen section. "All sections" clears the filter. The choice is remembered on the device.

Does the section view stop me seeing the other data?

No. It is a display convenience, not a security boundary: it declutters the screen, it does not lock anything.

Session types

Can I add my own session types?

Yes, in Admin, Club tab, Session types. The six built-in types (Team, Physical, Tactical, Specific, Friendly match, Official match) are always there; you add and remove your own ("Goalkeepers", "Pre-season"…).

Can I delete "Official match" or "Friendly match"?

No. The two "Match" types are fixed: they separate matches from training in the statistics. You can only remove the types you created.

Session summary

Where do I see how many sessions each coach delivered?

The Schedule page, Session summary tab. Choose the month (or "Whole year"): total per coach, breakdown by session type, and a CSV export button.

What is a "manual entry"?

Something that is not a session: staff meeting, duty shift, tournament… The coach logs it from "My sessions". It shows in the summary and the CSV under the label "Manual entry".

Are manual entries counted in a section view?

Under a section view, a manual entry is only counted if the coach also has sessions in that section (it is not attached to any team). In "All sections" view, every manual entry is counted.

General

How do I change the app language?

From the avatar at the top right, on every screen. FR or EN, applied immediately and remembered for the next logins.

My question is not here.

Email us at support@bilybyn.com.